The HPRC Brand, Competence, Service, Culture
HPRC celebrates its 60th anniversary in 2015! The company has not only witnessed change but has endured and survived change. Medicare did not exist when HPRC was founded. About the only thing that hasn’t changed in our 60 years is our brand. In fact, we believe the reason we have survived for so long and through so many changes in the healthcare landscape is because of our brand. The HPRC brand is about EXCELLENCE – excellence in the level of care we provide, excellence in the delivery of that care, and excellence in our culture and how we treat each other and present ourselves to those we serve.
The founder of our company, George M. McCluskey Jr., PT is singularly responsible for establishing HPRC’s brand of excellence. He founded our company with one idea in mind – to improve life, one patient at a time. One of his favorite quotes is from St. Francis of Assissi: “If you work with your hands you are a laborer. If you work with your hands and your head you are a craftsman. If you work with your hands, your head, and your heart you are an artist.” He encouraged all of us to be artists.
Mr. McCluskey, or “Coach” as we called him, challenged and inspired us to grow professionally and advance our knowledge. He taught us to then use our success to make a difference in the lives of others. He taught us about relationships – the importance of treating everyone with respect and dignity regardless of their situation. He had very high expectations of all of us, and gave us the means to accomplish anything we dared. He eliminated our fear of failure and replaced it with a spirit that wasn’t afraid to dream. And we loved him for it.
At HPRC, as we plan for our future, we plan together. Whatever the climate may be, we know we can count on each other. We know who we are, what we do, and why we are here. We are about excellence – excellence in our competence, our service, and our culture. An African proverb says if you want to go fast, go alone; if you want to go far, go together. We vow to keep alive the lessons we learned from our founder, and advance our brand of excellence.
Brian S. McCluskey, Ph.D.
Chairman and CEO